Draig Recruitment, established in January 2024 by Cassie Atkins, specialises in additional learning needs (ALN) and matches candidates to temporary SEND (Special Educational Needs and Disabilities) roles in North Wales. Cassie’s two decades of experience and passion for special education are evident in her charity work and free training sessions on mock interviews, CV writing, interview workshops, and sign language. Draig Recruitment also prioritises continuous professional development for its candidates through free CPD training.
The Challenge
Starting Draig Recruitment presented several challenges. Managing payroll, sales, compliance, and marketing proved daunting. Outsourcing to a recruitment financier did not resolve these issues, as Cassie encountered constant communication problems, overpaid candidates, and complicated systems. Delayed responses and hidden fees increased the stress, leading her to consider giving up and closing her business. This underscored the need for a reliable and transparent solution, which is where Simplicity came in.
What We Did
Cassie chose Simplicity for its straightforward switching process. Despite communication challenges with her previous provider who made the transition difficult, Simplicity ensured a smooth changeover.
“The move over to Simplicity says it in the title – a simple and uncomplicated process; the transition was excellent.”
Simplicity offered a flexible solution with great communication and a user-friendly system, providing the reliable and transparent support Cassie needed.
“My Customer Relationship Executive has been excellent support. The training sessions flow well and are very easy to understand. Communication is superb. If you have any queries about timesheets, invoices, credit control, systems, or training, the teams quickly respond.”
Key aspects that set Simplicity apart included:
- Smooth Transition: A seamless and uncomplicated switching process, ensuring minimal disruption.
- Excellent Communication: Prompt responses to queries on timesheets, invoices, credit control, systems, and training.
- Transparency: No hidden fees, detailed reports, and accurate figures.
- Supportive Staff: The team went above and beyond to ensure a seamless experience.
The Result
Thanks to Simplicity, Cassie’s enthusiasm for running her business has been reignited. The seamless transition and support stabilised her operations quickly, reducing previous stress. Improved processes and transparency have enabled Cassie to focus on strategic growth and expand her service offerings. This has strengthened relationships with schools and candidates, further establishing Draig Recruitment as a trusted partner in the education sector.
“Simplicity is a fabulous recruitment finance solution, and they truly want to see you succeed in your business. They offer peace of mind and make the whole process stress-free, enabling you to focus on the growth of your business. Whether you are a start-up or an established company, you would be safe with Simplicity.”
Cassie is confident in her business’s future success and looks forward to a long-standing relationship with Simplicity. She appreciates the peace of mind that allows her to focus on expanding Draig Recruitment and positively impacting special education.
More about Draig Recruitment
With over 20 years of experience in the education market, Draig Recruitment is dedicated to delivering tailored, high-quality service. They operate ethically, honestly, and transparently, ensuring trustworthiness in all their dealings. Diversity and inclusivity are core values mirroring the principles of the schools they represent. By understanding the unique needs of their clients, they provide the most suitable recruitment solutions, focusing on real people, genuine recruitment, and making a meaningful impact.